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Wessex LMC select Clarita for deployment of Microsoft Dynamics CRM

Posted on Tuesday, January 05, 2010

Wessex LMC (Local Medical Committees) is the only elected, representative body of local GP opinion. It exists to represent, advise and support GPs and General Practice throughout Dorset, Hampshire, Wiltshire and Isle of Wight. More information can be found at www.wessexlmcs.com.

Microsoft Dynamics CRM will be used to manage their ‘member’ database of GPs and General Practices, recording specific information such as GP’s GMC number and qualifications, as well as any associations to General Practices they might work for. Microsoft Dynamics CRM will deliver a single view of all this information, allowing them to streamline business processes, collect information and intelligence more effectively and improve outbound communications.  Ease of use and adoption where key to its selection as well as its innate flexibility to meet their requirements and Clarita’s depth of expertise in delivering technology aligned with business processes.

The 8 user system was implemented by Clarita in 25 days, including all customisations, Outlook Client integration and user training.

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